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CLOUD · SECURITY · BACKUPS

Infrastructure tailored to you.

Your virtual machines in Saguenay. Personalized support. Backups and remote recovery.

01

Infrastructure hosting

Your environments are hosted in our Saguenay data centre, with a configuration tailored to your project.

  • RDP servers and domain controllers
  • Databases and business applications
  • Virtual machines without GPUs

From your current environment to hosted infrastructure

RDP servers, domain controllers (DCs), databases and business applications: we host environments that can run in a virtual machine, without GPUs. We can migrate your existing servers. Configuration and pricing are tailored to each project after a phone consultation.

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02

IT support

For our hosting clients, we can also support the IT needs surrounding their infrastructure.

  • Local workstations and email
  • Business application diagnosis
  • Assistance with the software vendor’s support

Support beyond hosting

Infrastructure hosting is our focus. For clients who host with us, we can also support local workstations, email and business applications. We define the scope of support together.

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03

Backups and recovery

Backups and remote VM recovery are included by default in your plan. You can request their removal.

  • Daily backups · 3-month GFS retention
  • Remote replication every 6 to 24 hours
  • Replicated snapshots retained for 7 days

Two complementary protections, included by default

Backups run daily, with a standard three-month GFS (grandfather, father, son) retention policy, extendable through additional options. VM recovery uses a remote site: data is replicated every 6 to 24 hours depending on load, and replicated snapshots are retained for seven days. A VM can be restarted from any of these snapshots. Backups and remote recovery are included by default; you can request their removal.

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LOCAL PRESENCE AND SUPPORT

A partner for your day-to-day IT.

Monday to Friday, 8 a.m. to 5 p.m.

At night, on weekends and on holidays, assistance is offered on a best-effort basis, subject to availability, with no guaranteed immediate response.

Your business applications

We perform an initial diagnosis within our expertise. If the software vendor’s support is needed, you book an appointment and we remain available to assist as needed. Access to that support depends on your agreement with the vendor.

A plan based on your needs

We discuss your project by phone, then define a tailored configuration and plan. Migration of your existing servers is one of the services we offer.

Your next infrastructure starts with a call.

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COMING LATER

Your future client portal

The client portal is planned for the next phase. It will connect to the SH backend and provide access only to resources authorized for your company. Sign-in and features are still to be defined.

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